FACTOR RETOUCHER
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By accessing, browsing, purchasing from, or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use this website or purchase our products.
FACTOR RETOUCHER provides professionally designed digital creative resources, including Photoshop PSD wedding album templates, Lightroom presets, PNG wedding elements, typography packs, Photoshop actions, LUTs, overlays, mockups, and other digital design resources.
All products sold through FACTOR RETOUCHER are digital products. After successful payment, customers may receive access to the purchased product through the website, download page, email, download link, or another delivery method provided by FACTOR RETOUCHER.
We make reasonable efforts to ensure that product descriptions, previews, dimensions, file formats, compatibility information, and other product details are accurate. Customers are responsible for reviewing the product description and specifications before purchasing. Preview images may contain photographs, mockups, or other presentation elements that are not included unless explicitly stated.
Customers are responsible for ensuring that their computer, operating system, and software are compatible with the purchased product. FACTOR RETOUCHER cannot guarantee compatibility with every version of Photoshop, Lightroom, or other third-party software.
Unless a different license is specifically stated on the individual product page, your purchase grants you a limited, non-exclusive, non-transferable license to use the purchased digital product for personal or professional creative projects. You may use the product in your own projects and in finished designs created for clients, and you may edit, resize, recolor, or customize it.
You may not resell, redistribute, share, upload, transfer, or make the original digital files available for download; claim the original product as your own creation; sell or distribute the product in substantially the same form as purchased; include original editable files in another product for resale; or share your download link or account access with others.
All designs, templates, graphics, text, previews, website content, branding, logos, and digital products provided by FACTOR RETOUCHER remain the intellectual property of FACTOR RETOUCHER or their respective rights holders unless otherwise stated. Purchasing a product does not transfer copyright ownership.
Orders are considered successfully completed after payment has been successfully processed and confirmed. FACTOR RETOUCHER may use third-party payment service providers. Customers are responsible for providing accurate information during checkout.
Prices displayed on the website are subject to change without prior notice. Price changes will not normally affect orders that have already been successfully completed and paid for.
Customers are responsible for downloading and securely storing their purchased files. If a genuine technical problem prevents a customer from downloading a purchased product, they should contact FACTOR RETOUCHER support.
Where applicable, FACTOR RETOUCHER may provide updates, corrections, or improved versions of products at its discretion. Future updates are not guaranteed unless the individual product listing specifically states that they are included.
Due to the digital nature of our products, purchases are generally non-refundable once the digital product has been successfully delivered, accessed, or downloaded. Exceptions may apply where the product is defective, materially different from its description, or where a refund is otherwise required under applicable law.
For support, customers should provide their name, order number, purchased product, description of the issue, and relevant screenshots or error messages where applicable.
You agree not to use the website for unlawful purposes, attempt unauthorized access, interfere with website security or operation, distribute malicious software, copy website content without permission, or engage in fraudulent transactions.
FACTOR RETOUCHER may use third-party services for payment processing, website hosting, email delivery, analytics, security, or other website functions. Your use of such services may also be subject to the applicable third party's terms and policies.
To the extent permitted by applicable law, FACTOR RETOUCHER shall not be responsible for losses arising from incorrect information supplied by the customer, incompatibility with unsupported software or hardware, improper use of a purchased product, unauthorized sharing or distribution of files, or temporary website or third-party service interruptions. Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.
FACTOR RETOUCHER may update these Terms & Conditions from time to time. The updated version will be published on the website with a revised Last Updated date.
These Terms & Conditions shall be interpreted in accordance with the laws applicable in Sri Lanka, subject to any mandatory rights and protections available to consumers under applicable law.
For questions regarding these Terms & Conditions, purchases, licensing, or customer support, please contact FACTOR RETOUCHER.
By purchasing from FACTOR RETOUCHER, you acknowledge that you have read and understood these Terms & Conditions.